Downloading all highlights not working

Incident Report for Veo

Resolved

This incident has been resolved.

Posted Apr 06, 2024 - 14:31 CEST

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Apr 06, 2024 - 10:57 CEST

Identified

Some customers are experiencing downloading all highlights in a zip doesn't contain any files.
The issue has been identified and we are working on a fix.

Posted Apr 05, 2024 - 16:20 CEST

This incident affected: Web Application.