Not Assigning Recordings

Incident Report for Veo

Resolved

This incident has been resolved

Posted Nov 19, 2024 - 09:20 CET

Monitoring

A fix has been implemented in our cloud and we are monitoring the solution, no need to update your camera. We apologies for the inconvenience

Posted Nov 15, 2024 - 14:33 CET

Identified

We've identified the cause and are working on a fix in the next firmware update

Posted Nov 14, 2024 - 16:46 CET

Investigating

We're investigating a bug that recordings do not always get assigned to the team selected in the Veo Camera App. Recordings will still upload and can be assigned from the clubhouse. We apologies for the inconvenience.

Posted Nov 11, 2024 - 13:56 CET

This incident affected: Camera App.