Highlights/Clips not rendering

Incident Report for Veo

Resolved

Clip rendering is back to normal operation.

Posted Dec 11, 2024 - 10:29 CET

Update

We are continuing to investigate this issue.

Posted Dec 10, 2024 - 14:19 CET

Investigating

Most clips have been rendered. The feature to auto render AI created clips is disabled for now while investigating underlying issue. Creating clips and saving all clips in the product works as usual.

Posted Dec 10, 2024 - 14:00 CET

Monitoring

We have enabled the rendering service and are rendering any missing clips. We are continuing to monitor why we see a high failure rate.

Posted Dec 10, 2024 - 10:58 CET

Investigating

We are currently seeing a high number of failures on rendering clips. We are investigating the issue and for time being no clips are being rendered.

Posted Dec 10, 2024 - 09:33 CET

This incident affected: Processing (Base).